All You Need to know
Frequently Asked Questions
Your Stay at Waterfront House
Is Waterfront House reception open 24 hours a day?
It is open from 8.00 am to midnight
What time is check-in at Waterfront House?
Check-In time is from 3pm - 5pm. Early or late arrivals can be arranged on request
Does Waterfront House provide early check-in?
Yes, please contact us to arrange an early check in
What time is check out at Waterfront House?
Check out is at 12 pm noon
Does Waterfront House provide late check out?
Yes, please contact us to arrange a late check out
Do Waterfront House offer wake-up calls?
Yes. Please ask at reception
Is it possible to upgrade my room at Waterfront House?
Yes. Please ask at reception
Can Waterfront House arrange for amenities or gifts to be placed in the room?
Yes. Please ask at reception
What times are the rooms serviced at Waterfront House?
From 12pm to 3pm each day
Is there somewhere I can store my luggage at Waterfront House?
We can store your luggage, please ask at reception and we will assist you
Do Waterfront House provide laundry service?
No. Although there are Laundry Services in Enniscrone that we would be happy to recommend
What food & drink options are available at Waterfront House?
Waterfront House has a full restaurant and wine bar
Are there any 24-hour services at Waterfront House?
No, not at this time
Are there opportunities to exercise at Waterfront House?
We do not have an in-house gym but would be happy to recommend some walking routes in the surround area
Does Waterfront House provide international adaptors?
Yes, please ask at reception
Does Waterfront House offer currency exchange?
No, not at this time
Can I book sightseeing tours directly at Waterfront House?
Sight seeing tours can be recommended by Reception Team and assistance given with directions and bookings
Does Waterfront House provide printing facilities for boarding passes?
Yes, please ask at reception
General Information & House Rules
What type of room can I book at Waterfront House?
Superior Seaview Double/Twin/Single occupancy rooms & Standard Double/Twin/Single occupancy rooms. See our rooms
Are pets permitted at Waterfront House?
Pets are not permitted at the Waterfront House
Is wi-fi available at Waterfront House?
Yes, we have wi-fi available on each floor
What kind of internet connection do you provide at Waterfront House?
2.4GHz and 5GHz, speeds can be around 50MBps
Does Waterfront House have lifts?
Yes, we have a lift that accesses each floor
Is Waterfront House air-conditioned?
No, it is not
Does Waterfront House sell gift vouchers?
Yes, please ask at reception or buy online
What is Waterfront House smoking policy?
Smoking is not permitted on the premises
Can I park a car at Waterfront House?
Yes, our car park is at the rear of the premises with access directly onto 1st floor
Can I rent a car at Waterfront House or nearby?
Yes, please ask at reception
Which room amenities are available at Waterfront House?
See here for a full list of room amenities
Do the bathrooms have showers or baths at Waterfront House?
All bathrooms have shower facilities. Some rooms have baths. If you would prefer to have a room with a bath, please contact us know and we can organise
What can I do if I forgot something at Waterfront House?
Please call us and we will store the item or post it to an address of your choosing
Bookings
What is the best way to make a reservation at Waterfront House?
Please book online, call us
+353 96 37120 or email at reservations@waterfronthouse.ie
How much does it cost to stay at Waterfront House?
Prices vary depending on the season and type of room you desire
Do Waterfront House room rates include breakfast?
Yes, all rates include breakfast
Do Waterfront House room prices include VAT?
Yes, in accordance to EU laws, all rates include VAT.
What is Waterfront House card policy?
We accept all major cards
Are there any direct booking fees for Waterfront House?
No, there are not
What payment methods are accepted at Waterfront House?
We accept cash, debit card, or credit card
Is the online booking procedure secure at Waterfront House?
Yes it is
How do I make a group or multiple room booking for Waterfront House?
Book directly online, email to relax@waterfronthouse.ie or by telephone
+353 96 37120
What should I do if I haven't received a booking confirmation for Waterfront House?
Please email your query to relax@waterfronthouse.ie
How can I request an invoice for a stay at Waterfront House?
Please request an invoice when settling your account on arrival or departure
Can I make a booking on behalf of another person for Waterfront House?
Yes that is not a problem
What do I do if I lose my reservation number for Waterfront House?
Please contact our receptionist who will have all your details on your booking confirmation
Is my booking guaranteed if I book on a third party website for Waterfront House?
Yes it is
Cancellations & Amendments
How can I amend my Waterfront House booking?
Please call us at
+353 96 37120 and we will make the changes for you
What is Waterfront House cancellation policy?
48 hours cancellation policy
How can I cancel my reservation for Waterfront House?
Please contact us
How can I cancel my reservation for Waterfront House if I booked through a third-party website?
You will have to cancel directly to the third party website
What does the "no-show" policy entail at Waterfront House?
Hotel entitled to charge full amount if not canceled within 48 hours of arrival
How do I receive a refund for a cancellation with Waterfront House?
Refund will be processed by your credit/debit card details
Accessibility
Does Waterfront House have accessible rooms?
Yes, all rooms are accessible via our elavator
Does Waterfront House have accessible parking spaces?
Yes, we have a car park at the rear of the premises with access directly into the premises
Does Waterfront House have a step-free entrance?
Yes, we have a slopped ramp entrance to the front of the premises
Does Waterfront House have automated main door opening?
No, not at this time
Is the Waterfront House entrance wide enough for a wheelchair?
Yes, we have wide double doors at the front entrance to the building
Do Waterfront House have wetrooms/accessible showers?
No. Not at this time
Does Waterfront House have a wheelchair accessible lift?
Yes we do
Dining
Does Waterfront House have a restaurant on site?
Yes we do see here
Does Waterfront House have a bar?
Yes, our wine bar
What are the opening hours for the Waterfront House Wine Bar?
12.00 noon - 11.00 pm
Is reservation for dinner required at Waterfront House?
Reservations are required during high season. Please contact us to make a reservation
What time do Waterfront House serve breakfast?
Breakfast is served from 8.00 am - 10.30 am. Earlier breakfast can be arranged by request
Do you offer breakfast in bed at Waterfront House?
Yes, available up to 10.00 am
What dining options are available at Waterfront House?
We offer Breakfast/Lunch/Light Snacks/Evening Dinner
Do Waterfront House cater for vegetarians, Vegans, people with gluten free diets and Coeliacs?
Yes, we do
Can I charge my bar and restaurant bills to my room at Waterfront House?
Yes, you can
Can I book a private dining space for a special occasion at Waterfront House?
Yes you can, please contact us to make the reservation
Do Waterfront House cater for large groups?
Yes, we do
Location
What are the coordinates of Waterfront House?
54.21707550541418, -9.094657571363522
How far is Waterfront House from Dublin Centre?
3 Hours 11 minutes
How do I get to Waterfront House by public transport?
Bus Eireann provide a list of routes to the area. Please contact reception if you would like to organise directions
Are there any shopping areas nearby to Waterfront House?
Sligo is 40 minute drive away, there are many shopping facilities there. Galway is a day trip away
What is there to see and do around Waterfront House?
Please see our Local Area Section
Are the surrounding areas of Waterfront House safe?
Enniscrone is a very safe area
Does Waterfront House offer a chauffeur service?
No, but this can be arrange on request
What are some restaurants close to Waterfront House?
There are a number of restaurants within walking distance to Waterfront House, please ask at reception for more details
Does Waterfront House have any great views?
We certainly do. Waterfront House is situation on the seafront overlooking the Atlantic Ocean onto Killala Bay
Which popular attractions are close to Waterfront House?
Please see our Local Area section
Airport Accessibility
What is the nearest airport to Waterfront House?
Knock International Airport
How far is Waterfront House from Knock Airport?
50 minutes drive
Do you provide a shuttle service to from Knock Airport?
No, not at this time
What is the best way to drive from Dublin Airport to Waterfront House?
We would advise driving from Dublin to Sligo, turning off the Colooney Roundabout and following the signs for Enniscrone
How do I use public transport to get from Dublin Airport to Waterfront House?
We would advise the Bus Eireann 22 Route from Dublin to Ballina. We can arrange collection from there
Data Protection
How will my details be used at Waterfront House?
We have a GDPR compliment system in place. See our privacy policy for more details
